What is Live Chat?

Need live help?

We have CareSquad
staff available when
you need help.

Our specialists can help you find providers, answering questions about the site, or find articles or additional resources.

How to Start:

  • Click the yellow word balloon to the bottom right.
  • Submit your email, name, and message
  • Our staff will provide you with an instant answer.

For after hours questions click "Leave a Message" and we will answer your question when we return.

Live Chat Hours:

8AM to 4PM EST,
Monday -Friday.

Do you need more help?

Get expert advice on issues affecting you and your family.

As an additional service, we offer our members access to an one-on-one telephonic
consultations with a child care, teen/college, or senior care coach.

Consultation Hours:

9AM to 4:30PM EST,
Monday - Friday.

Find out more about our consultations.